SERVICES

Unmatched Support & Training

dESCO sets the industry standard for service and excellence. We not only provide innovative service industry solutions at a cost effective price, but continue to deliver the highest level of service & support available. We’ve made it our goal to ensure you have the best possible experience with our products and are committed to helping you maximize your investment and efficiency.

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Support Services

Your success is our success! dESCO support services is the best in the industry providing customers with various options to answer day-to-day questions or to assist with technical concerns. The expert support team is available Monday through Friday 8:30am – 7:00pm (EST) at our headquarters in Fort Myers, FL. While we pride ourselves on fast and accurate responses to customer questions and problems, dESCO also provides an array of resources to enable you to find answers on your own and get the most out of your software.

Your Benefits Include:
Version Updates Included
Unlimited Live Online Support
Unlimited Email Support
Unlimited Phone Support
Unlimited Access to Scheduled Online Educational Events


Discounts for Additional Feature Modules

Unlimited Online Access to Knowledgebase Articles
Unlimited Online Access to Feature Video Tutorials
Monthly Support Newsletter

Support Site

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Training Services

dESCO offers a wide range of affordable and convenient training options to meet your specific company’s needs and budget. We want to ensure that you obtain the most benefit from your software and contribute to the productivity of your organization with as short a learning curve as possible. You’ll benefit from our 30+ years of experience and team of professional instructors ready to help you. Whatever your company’s situation, dESCO has a training solution right for you. Take advantage of our free monthly webinars or contact us for pricing and scheduling information on our custom training options.

Training Options Include:
Online Training
Regional Training
In-House Training
On-Site Training

Training Brochures

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Data Conversion Services

If your company is thinking about switching to ESC from another software package, you might be worried about how long it will take to enter all your customers’ information into your new ESC database. If you have a large customer database, this could be an incredibly expensive and arduous manual process. Fortunately, we can help to make this process much easier.

dESCO offers data conversion services to move your company’s data from your old software system into ESC. It is designed to be fast, cost effective and predictable. Our Experts will guide you through the entire process to have you up and running in no time.

Training Videos

Contact Our Experts Today

dESCO continues to not only provide innovative field service management solutions at a cost effective price point, but continues to deliver the highest levels of service and support to ensure long-term business success.