Equipment Tracking & Management
ESC tracks your customers’ equipment to make repairs easier and to help you make informed recommendations. ESC shows the location, notes, and service history of each piece of equipment. Easily lookup customers and run reports on specific equipment, age of equipment and more for sales opportunities and targeted communications.
- Track all important equipment information including: the make, manufacturer, serial numbers, installation and warranty dates.
- Quickly and easily look up customers based on equipment serial numbers.
- ESC’s Equipment module allows users to attach equipment to dispatches and service agreements, giving the user the ability to fully track all service and maintenance calls for that piece of equipment.
- The user has the ability to generate equipment reports based on warranties, installation dates, make, manufacturer, and model.