“The experience has been terrific with ESC. The more we learn to use it, the more we love it. We are now using the Desktop app, the Web app, and the Mobile web app. We recently switched our cell phones out to Blackberries and all the techs use the Mobile Web feature to keep in touch with our dispatcher. It was easy, the techs love it, and we have never been more connected and up to date with our service status. I will be upgrading to version 10 in the next couple weeks. I can’t wait to see the enhancements.  We are BIG fans of ESC here.”

—Troy Trumble, TruComm SBS, Inc.

“The amount of time that it saves me over the years is insurmountable. It’s just eliminated so much man power. We used to have someone in the office just to manage all the paperwork, but not anymore. My technicians don’t need to come into the office anymore. It’s one of the best things we’ve ever done. It was money well spent. It made us go green. Our office is completely paperless.”

—Jason Lord, Structure Systems Group, Inc.

“ESC Software has been a great asset to my business.

The software has allowed us to grow and integrate the system into our business as needed without a huge upfront out of pocket expense. We started with the base dispatch system and saw the advantages of the software in the first weak as we were learning the system. Along with paper savings this software has saved us 30% on office staffing with its ability to control dispatches, billing, and inventory. The GPS and Mapping systems have allowed us to increase our call commitment 20% with increased customer satisfaction. Thank you to all the staff and technical support teams at dESCO.”

—David Hertless, Hertless Air Conditioning and Heating Mechanical