DIY website, eHow, has a short tutorial on selecting HVAC Service Software for a service management company.

HVAC service software is an integral tool for mechanical service management companies. You will want to find a solution that helps coordinate your customers’ needs in such a way that maximizes tasks completed, customer visits, and gross revenue while simultaneously lowering overall costs. Follow these steps to help in identifying HVAC software for your company.

eHow suggests looking for HVAC service software that works on mobile devices and can handle functions like dispatching, invoicing, and communicating with the office. It also suggests looking for software that will integrate well with your current account package.

eHow encourages readers to make sure the HVAC Software provider has a quality phone and email support system that you can reach during your working hours. eHow suggest finding service software that is tailored to work with your HVAC business. Finally, they suggest choosing HVAC service software based on its ability to to give you good and relevant reports about your business.

You can read the full guide at: How to Choose HVAC Service Software | eHow.com.

The ESC Mobile Client Support a Wide Variety of Windows Smart Phones with Touch Screens

The ESC Mobile Client works on a wide variety of devices. It works on most laptop, netbooks, and tablet PCs running Window. The Mobile Client also works on a wide variety of Windows Mobile Phones with Touch Screens.

Microsoft has a list of all the mobile phones they currently support that run Windows Mobile and that will work with ESC Mobile. You can view them here. This is not a comprehensive list, and it is still a good idea to check with dESCO if a particular phone will work with the ESC Mobile Client.

Owners, employees, and customers all benefit from Mobile Computing.

Customers are able to receive more timely service from technicians who have better access to the information they need to get to the job with the right parts and tools, and to get the job done.

Technicians benefit from having the information for their dispatches at their fingertips rather than having to call the office for each update.

Office personnel benefit from having technicians in the field with mobile devices because it means they don’t need to re-enter all the information the tech brings back with him.

Finally, owners benefit from the increased efficiency of their operations which means a bigger bottom line!

Mobile computing is an effective way to bring a new level of professionalism and accuracy to your business. To find out more about how mobile computing with ESC can change your business and to see a demo of the ESC Mobile Client, schedule a demo with a dESCO product specialist.

ESC offers powerful mobile solutions for the modern workforce.

Run on Laptops / Netbooks / Tablets – ESC Mobile Client

ESC Mobile Software provides a high performance system to allow your techs in the field to have access to their dispatches and work orders, as well as any information they’ll need to get their jobs done. It is the ultimate performance system for techs in the field. ESC’s powerful mobile software lets your technicians access your customer and inventory information. It also lets them capture customers’ signatures, create invoices, and scan items in and out of inventory via barcode scanning.

Run on Smart Phones / Cell Phones – ESC Mobile Web

ESC’s Mobile Web Client provides the ultimate value system, allowing technicians to access the essential information for their jobs on their cell phones. The mobile web package is device independent and works on most popular cell phone and BlackBerry browsers.

This low-cost mobile solution features real-time dispatching, job details, time tracking, and much more. It provides a simple way for techs to update their job status in real-time while in their field, without having to call into the office.

Dispatches that are logged in the office are sent to the mobile web, where the technician can view all the details of the job, including: Job Description, Customer Information, Contact, Phone, Address, City, State, Zip, and Job Promised Time.

Run From Any Where with an Internet Connection – ESC Web Front Office

ESC’s Web Front Office give you, your technicians, and your customers a powerful array of features.

ESC’s Web Front Office allows users to login to their software and data from anywhere with and internet connection. This portal gives you access to a web-based dispatch board and lets you manage your customers’ information, and create dispatches and service calls. Also, if your technicians use the Web Front Office, they will be able to view their service calls in the field and update their status throughout the day. This can let techs see their dispatches at home so their first stop is at a job site rather than the office.

The Web Front Office can also act as a customer portal where your customers can login to make service requests, view statements, update their account information, or pay their bill. The Web Front Office has PayPal integration so your customers can pay their bills online by credit card. These updates will occur in ESC in real-time, giving you the freshest customer information possible.