Using Tech Search Codes
Tech search codes are another way that ESC can make your day easier. For each of your technicians you can assign a search code so that you do not have to remember a specific tech’s number when entering that tech on dispatches, invoices, and purchase orders.
Setting up a technician search code is done on the Enter Employees screen (Dispatch | Enter Technicians). About half way down the Enter Employee window there is a field for a search code. This field is free form but can only hold three characters. The most ideal thing to enter here is the techs initials. Once you have saved the employee, the tech search code for that employee is ready for use.
Once that is done, you can use the tech search code any place you would normally have to type in a tech number. For instance, on the schedule tab of a dispatch you could enter the tech’s initials instead of his tech number in the tech field to assign the dispatch to a tech.
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