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ESC
PDA Mobile |
View
Customer Info |
X |
View
Dispatch Info |
X |
| View
Customer's Equipment |
X |
View
Customer's History |
X |
View
Customer's Service Agreements |
X |
Update
Technician Status |
- |
GPS
Integration |
* |
Get
Driving Directions |
+ |
Customer
Signature Capture |
x |
Create
Invoice |
x |
Accept
Payments |
x |
Add
Customers |
x |
Add
Dispatches |
x |
Built
In Voice Communications |
- |
*
Requires Additional Hardware
+ Requires Additional Software |
- |
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Keep Technicians Connected
Using ESC's powerful mobile computing solution, technicians will have all the customer information they need right at their fingertips, such as: contact records, equipment, service history, inventory and more.
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Decrease Receivables Time
Now you don't have to wait to get paid for your services and products. Technicians can generate invoices while onsite with the customer and print them on company invoices with your logo. They can add labor, inventory items, even use bar coding to complete the invoice. Technicians can receive payment by cash, check or credit cards to complete the entire transacation onsite. |
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No Double-Entry
Once a technician uses the mobile solution, all the information is transferred wirelessly to the main database back at the office. All invoices, service history, equipment records and inventory are updated automatically. Absolutely no re-entry of technician records is required. |
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Save Time and Money
Think of how much time and money you will save by automating your service records, dispatching and sales invoicing. |
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