Getting your technicians to the job site by the shortest route means less money spent on gas. Combine that with optimizing order they take those calls in can add up to thousands in savings. ESC mapping and routing capabilities will make your technicians service routes more efficient, saving time and money.

ESC Route Management

Map Point Integration: Route Your technicians

  • Locate Service Calls Easily
  • Organize Calls Geographically
  • Optimize Technician Routes

Organize Service Calls

  • Electronic Service Control allows users to see a graphical map view right from the dispatch board.
  • Quickly drag and drop calls to reorganize a technician’s route.

Driving Directions

  • Once a route has been mapped you can get point-to-point driving directions for all the calls in the route.
  • These can be sent to the technicians via email or our mobile computing solution.

Enhanced Route Optimizer

  • Minimize your technicians’ driving time with the Enhanced Route Optimizer.
  • This feature calculates the driving time from dispatch to dispatch and rearranges them to create the most efficient route.
  • Promised times are automatically calculated based on the length of time each dispatch should take, and the time required to drive from one client to the other.

Accurate Information

  • Microsoft has spent much time and money in getting the most accurate mapping data available.
  • We have found this to be the most reliable mapping solution on the market.
  • Here you can find more information about MapPoint.

Plot Route

  • Simply select a technician and choose Plot Route.
  • MapPoint’s powerful and accurate mapping engine will generate a printable map you can give to the technician simply by selecting a technician and choosing Plot Route.

“The mapping to tell when the techs are by each other and who is going to be most available for the job. It just streamlines the whole process.”

—Doug Isley, L.E. Isley & Sons, Inc.

Click the thumbnails below to see a detailed view of some of the ESC Purchasing Management screens.

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To learn more about how ESC can help your service company route its service calls, start the free 30-day trial. You can also continue the product tour and find out how ESC can help your company with mobile computing.

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