Your customers have a lot of equipment. Some of it you sold to them. Some they had before they became your customer. ESC’s equipment management capabilities make it easier for your technicians to know what they’ll be working on when they get to the job site. Also, by having a good understanding of what equipment your customers are using, you will be able to target market to customers whose equipment warranties are about to expire.
Manage Your Customers Equipment
ESC’s Equipment Management module can manage and help with:
- Serial Numbers
- Warranty Information
- Increasing Sales
- Detailed History Reports
- Attached Document
Equipment Information
- Track all important equipment information including: the make, manufacturer, serial numbers, installation and warranty dates.
Equipment Search
- Quickly and easily look up customers based on equipment serial numbers.
Attach Equipment
- ESC’s Equipment module allows users to attach equipment to dispatches and service agreements, giving the user the ability to fully track all service and maintenance calls for that piece of equipment.
Equipment Reports
- The user has the ability to generate equipment reports based on warranties, installation dates, make, manufacturer, and model.
Click on the thumbnails to get a detailed view of the Equipment Entry and Information screens.
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To learn more about how ESC can help your service company manage it’s customers’ equipment, start the free 30-day trial. You can also continue the product tour and find out how ESC can help your company with managing service agreements.
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