Service AgreementsService agreements are the life blood of any service company. They create an ongoing revenue stream and create real value for your company. ESC makes managing an ever growing service agreement customer base possible.

  • Automate Call Scheduling
  • Automate Billing Procedures
  • Increase Agreement Renewals
  • Increase Customer Base

Time-Based Service Agreements

  • ESC has the ability to schedule service agreements in a variety of different time periods such as, annual, quarterly, monthly, weekly, and daily.
  • Usage-based Service Agreements allow the user to sell service contracts based on hours, copies, meter readings, mileage, and any other industry specific variable.

Service Agreement Reporting

  • The flexible reports from the Service Agreement module will allow you to determine when agreements are going to expire, track usage rates for each customer, and allow you to do monthly forecasting.

Automated Scheduling / Billing

  • The Service Agreement module will allow you to post service calls to the appropriate technician for the period of time the user specifies.
  • In addition to posting the schedule, all invoices are posted to the sales module, reducing billing time to almost nothing.

“ESC is the only way to successfully manage service agreements. It takes all of the guess work out and eliminates anything from slipping through the cracks. ESC has proven to be our most valuable tool for taking care of our customers. Excellent product and support!”

–Meah Hurley, Hurley Heat & Air, Inc.

Click the thumbnails below to see a detailed view of some of the ESC Service Agreement Management screens.

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To learn more about how ESC can help your service company manage it’s service agreements, start the free 30-day trial. You can also continue the product tour and find out how ESC can help your company with managing its sales.

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