The ESC Web Front Office provides owners and managers of service companies a way to manage their data and access their company information from the web. It also allows your customers to manage their accounts with you online.
- Web-Based Dispatch Board
- Customer Account Manager
- Online Service Call Request
- Easy Setup
- Online Bill Pay
Web Dispatch Board and Account Manager
- With ESC’s FrontOffice web application you have powerful features for your technicians and customer.
- Using ESC’s Web Dispatch Board, your technicians in the field can access their dispatch board and view their service calls.
- Once logged into the secure system, ESC will allow the technician to update or reassign his calls.
- In addition to the Web Dispatch Board, your customers can now log into your website and request a service call or update their account information.
- Updates will occur in ESC in real-time, giving you the most up to date customer information possible.
Web Dispatch Board
- Your techs can now view their dispatch board and call details from the web.
- Perfect for managers who need to see their techs from the field or getting calls from home.
Online Account Manager
- You can now enable your customer to request service, view and pay invoices, and view and update account info online.
- Using ESC FrontOffice, your customers can now manage their account online in a secure and fast environment, all with their web browser.
We have a short quiz you can fill out to figure out what mobile solution is right for you.
Click the thumbnails below to see a detailed view of some of the ESC Web Front Office screens.
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For more information about ESC Mobile Products read the ESC Mobile FAQ.
To learn more about how ESC can help your service company grow with the ESC Web Front Office, start the free 30-day trial. You can also continue the product tour and find out how ESC can help your company with accessing your company’s information from mobile devices.
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