ESC Mobile works with your ESC desktop software to give you instant access to your service dispatches on your phone. With this app, you have the ability to track and modify the jobs you’re working on, giving office personnel real-time updates.
Using ESC Mobile is a snap: once a service call is assigned to a technician in ESC, the dispatch is sent to the technician’s device. Once that technician opens ESC Mobile, he can view all the details of that job, including: dispatch information, customer information,
promised time, and more.
ESC Mobile Features
- View full dispatch information
- GPS tracking and mapping
- Real-time status updates
- Create invoices and quotes
- Process payments
- Capture customer signatures
- View documents from ESC
- Attach pictures from phone’s camera
- Get history, equipment and service agreement information
- Add new customer equipment
| Click on the picture of your phone (or the one you’ve been eyeing) to get more information, download the app, or get the PDF with all the details. | ||
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What our customers think of ESC Mobile
With ESC Mobile Web, technicians in the field are able to see all the information pertaining to the dispatch they have been assigned to complete. Administrators have full control over how much information each tech receives and how many dispatches in advance they are able to view.
ESC Mobile Web is a simple and affordable way to outfit your mobile technicians with real-time job information and time tracking.
Need a full dispatch board in the field?
Check out ESC Web Front Office.
“The amount of time that it saves me over the years is insurmountable. It’s just eliminated so much man power. We used to have someone in the office just to manage all the paperwork, but not anymore. My technicians don’t need to come into the office anymore. It’s one of the best things we’ve ever done. It was money well spent. It made us go green. Our office is completely paperless.” —Troy Trumble, TruComm SBS, Inc.
We have a short quiz you can fill out to figure out what mobile solution is right for you.
Click the thumbnails below to see a detailed view of some of the ESC Mobile Web screens.
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For more information about ESC Mobile Products read the ESC Mobile FAQ.
To learn more about how ESC can help your service company grow with the ESC Mobile Web, start the free 30-day trial. You can also continue the product tour and find out how ESC can help your company with vehicle GPS tracking solutions.
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