The ESC Mobile Smartphone App makes service technicians more efficient in the field by providing them with all the information they need to get their jobs done. For you and your technicians, it means less paper work and more paid work!

You wouldn’t send one of your technicians to a job without the right tools or parts to finish the work. Give them the critical customer history information they need to make good decisions and to perform more efficiently in the field.

Our customers that have been using ESC Mobile have seen great leaps in the productivity of their technicians, in the ability to service their customers well, and in the accuracy of their payroll. If you want to see what our customers think of ESC Mobile, check out these customer testimonials in the video below:

ESC Mobile Customer Testimonials

ESC Mobile works with ESC Service Management Software to save service techs’ time with features including:

• Full dispatch information
• Get customer history, equipment, and service agreement information
• GPS tracking and mapping
• Real-time job status updates
• Create invoices and quotes
• Process payments
• Customer signature capture
• View documents from ESC
• Attach pictures from phone’s camera
• Add new customer equipment

For a quick snapshot of what ESC Mobile is all about, check out this 30-second overview video:

30-Second ESC Mobile Overview

ESC Mobile is available for the iPhone, Android phones, and Windows Phone 7. You can get the free demo version of the app from your phone’s app store by searching “ESC Mobile.” Try it on your phone today, and call me at 800-226-7529 to see how it can make your company and techs more efficient.

ESC customers are very creative in the many ways they use the service software to manage their businesses. With the explosion of mobile and tablet computers now in the marketplace, ESC users are finding new ways to leverage the mobile power to get the most out of their ESC service software.

In the video below, ESC Customer Meah Hurley, from Hurley Heat and Air out of Asheboro, NC, demonstrates how she accesses and uses ESC from her iPad.

Meah show how she logs into her desktop computer and ESC using LogMeIn Ignition for the iPad, how she navigates the ESC Dispatch Board, how she add and edits notes in a dispatch, and how she can create invoices for dispatches her technicians have completed.

Please excuse the background noise in this video. It was recorded during one of the breaks at the Charlotte, NC regional training.

The ESC desktop client is not designed to run on the iPad and is therefore not supported, but programs like LogMeIn Ignition for the iPad and other remote access app like it can help you access your desktop applications from the iPad. Keep in mind that the experience of a desktop app from an iPad will be very different, so keep that in mind if you decide to explore the variety iPad apps that can help you access your office PC.

There is also ESC Mobile for techs to manage their dispatches on an iPad and ESC Web Front Office for managers and dispatches on an iPad.

ESC regional trainings, where this video was filmed, are the best opportunity to learn about using ESC from our ESC Trainers as well as from other ESC users who might be using the software in a way you hadn’t yet considered.

To Learn more about the ESC Regional Trainings click here for the remaining ones for this year. For all other ESC training opportunities, go to our training page.