ESC Version 10 is packed with new features and product expansions designed to streamlining your company’s data entry and data flow. Changes to the customer and dispatch module make it easier than ever to manage customers and contacts, schedule and dispatch technicians, and make sure they are always prepared with the right parts and equipment.
This is the first post in a series that will highlight various features that have been added in Version 10:
Expanded Contact Management
Keeping in touch with the correct contact is easier now that ESC has space for six detailed contacts per location. Now for each of your customers ESC service software supports multiple locations as well as up to six contact per location.
Each contact at each location has space for a unique phone number, extension, name, salutation, title & email. This makes keeping in touch with the correct contact at your customers’ sites easier than ever.
I have been testing the Beta 11 version and for the most part it does improve over the version 10. Great job guys. I only have one problem and that is they no longer carry a cost from a labour code to the invoice any more. This is causing me a bit of a headach. Anyone else having any difficulty.